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FDX Solutions

For day spas, saunas and wellness studios

Weekends full.
Weekdays quiet.
Let's fix the weekdays.

We set up AI that answers every enquiry while you're with a client, invites past clients into your quiet sessions, and brings first-timers back. You approve every message. Client details stay private.

See how it worksTake the 3 minute AI check
Example week · not a real client

Where spa bookings slip away

Most spas don't have a demand problem. Clients love them. The gaps are in the follow up.

  1. 01

    Messages wait

    A DM arrives at 9pm or while you're mid-treatment. By the time you reply, they've booked somewhere else.

  2. 02

    Weekdays sit empty

    Saturday sells out on its own. Tuesday at 11am needs a nudge nobody has time to send.

  3. 03

    First visits don't return

    A great first treatment, then nothing. No thank-you, no reason to rebook.

What we set up

It works alongside the booking system you already use. Nothing goes out without your OK.

  • Enquiries

    A reply in minutes

    Instagram DMs, website forms and missed calls get a friendly reply drafted straight away, with your available times.

  • Quiet sessions

    Invites that fill gaps

    Past clients get a personal invite to the weekday slots that are still open, in your tone of voice.

  • Return visits

    First-timers come back

    A thank-you and a rebooking invite within the week, plus a gentle review request.

Use case

A Tuesday at a day spa

One ordinary day: a late enquiry, two empty weekday slots and a first-time client. Example spa, sample data.

  1. 9:04 PM Monday

    A DM asks about this week. A reply with open times is drafted in minutes. The owner taps approve.

  2. 8:00 AM Tuesday

    Two 11am beds are empty. Past clients who like weekday visits get a personal invite.

  3. 11:00 AM

    Both beds are booked. Names stayed masked the whole way.

  4. 5:00 PM

    Yesterday's first-timer gets a thank-you and a rebooking link.

Data privacy built in

Your clients trust you with their details. So do we.

Health forms and client lists stay out of personal AI tools.

  1. 01

    Business AI plans

    Set up on business plans where client data isn't used for training.

  2. 02

    Details masked

    Names and contact details are masked before AI drafts anything. Health answers are left out.

  3. 03

    A person approves

    Every message waits for you or your team. Onshore hosting is available for larger groups.

Made for

See it working for a wellness venue

Our wellness example walks through quiet sessions, first visits and data privacy, step by step.

Open the wellness exampleTake the 3 minute AI check

Talk to us: fdxsolutions.com.au/contact